We are required by law to provide disclosures and obtain Your consent to enter into a Contract and deliver Communications to You electronically. Your consent to this Disclosure applies to all Communications related to Your Contract; all individuals listed under Your Policy; and all phone numbers listed under Your account ownership and any other subscriber or user of these phone numbers. The words “We,” “Us,” and “Our” refer to AssuranceAmerica Insurance Company; AssuranceAmerica Managing General Agency, LLC; InsureMax Insurance Company; Trustway Services, LLC DBA AADirect; and any parent(s), subsidiaries, affiliates and agents of these companies. The words “You” and “Your” mean You, the individual(s) or entity that owns the Contract or an authorized representative, or a user of Our website(s) or mobile application(s). Your consent to this Disclosure is not required to obtain or renew any product or service provided by Us.
“Communications” means all notices, documents, disclosures, requests and information We are required to provide You by law, or We provide as reasonably necessary to deliver marketing and/or nonmarketing calls and text messages (using an automatic telephone dialing system or prerecorded or artificial message, as applicable) to the telephone number(s) you provide, administer Your Contract or improve Our products and services. Examples of Communications, include, but are not limited to: Your application, Policy, declarations page or binder; underwriting and claims related notices, documents, disclosures, requests and information; claims adjudication status; invoices; payment schedule and billing reminders; Contract changes; cancellation and renewal/non-renewal notices; courtesy notices; regulatory notices; customer experience surveys; requests for information; marketing disclosures; and this Disclosure.
“Contract” means Your insurance Policy or any other product or service requested or purchased by You and serviced, written, or provided by Us.
“Policy” means a written contract of insurance, or written agreement effecting insurance, or the certificate thereof, and includes all clauses, riders, and endorsements. For purposes of this Disclosure, the term Policy also includes Your: application, declarations page, uninsured/underinsured motorist rejection form, named driver exclusion form, and authorization for automatic payments.
Scope of Communications to Be Provided in Electronic Form. You agree that We may provide any Communication in electronic format, and that We may discontinue sending paper Communications to You. We may also deliver Communications in electronic form to Your additional insureds, additional interests, lienholders, and any other third-party which may have an interest in Your Contract
Method of Providing Communications to You in Electronic Form. All Communications may be provided to You by one or more of the following methods: (1) via e-mail; (2) by access to a secure website that We will designate for such purpose; (3) via text message (message and data rates may apply) sent with or without the use of an automatic telephone dialing system; (4) via Our mobile application if it has been downloaded; and (5) any other electronic means of delivery permissible under applicable law. You agree that all these methods are considered electronic systems for creating, generating, sending, receiving, storing, displaying, or processing information.
How to Withdraw Your Consent. You have the right to withdraw Your consent to receive Communications electronically by contacting Us at 1-800-450-7857. Please allow a reasonable period of time to process Your request.
How to Update Your Records. It is Your responsibility to provide Us with true, accurate and up-to- date contact information. You can update Your information by contacting Us at 1-800-450-7857. Please do not send confidential information to Us via traditional e-mail, as We cannot guarantee that the transmission will be secure.
Hardware and Software Requirements. In order to access, view and retain electronic Communications from Us, You must have: (1) A device suitable for connecting to the Internet; (2) An up-to-date Internet browser and device software; (3) A valid e-mail account and/or cell phone number; (4) Added the domains @aainsco.com; @aaicclaims.com; @trustwaydirect.com; @aadirect.com and @direct-mail.sf-assuranceamerica.com to Your e-mail account’s list of safe senders; (5) Electronic storage capacity to retain Our Communications and/or a printer; and (6) Software that enables You to view files in Portable Document Format. You may be able to download the most recent version of Adobe Acrobat Reader by clicking here. If You cannot download the most recent version of Adobe Reader, please call Your manufacturer to find out how to download software that is functionally equivalent.
Requesting Paper Copies. You have the right to have Communications provided or made available in paper or another non-electronic form at no additional cost. You may submit Your request by contacting Us at 1-800-450-7857.
Severability. If any court of law, having the jurisdiction to decide on this matter, rules that any provision of this Disclosure is invalid, then that provision will be removed and the remaining provisions will continue to be valid and enforceable.
Jurisdiction and Enforceability. You and Us agree to submit to the exclusive jurisdiction of the United States District Court for the Northern District of Georgia and the state courts located within Cobb County, Georgia to resolve any legal matter arising from the activities contemplated by this Disclosure.
Acceptance and Consent. You acknowledge that: (1) You are the owner of the Contract or are validly authorized by the owner to act on his/her behalf, or You a user of Our website(s) or mobile application(s), and You agree to this Disclosure; (2) Your consent to this Disclosure does not automatically expire and is not limited as to duration; (3) We will not be liable for any loss, liability, cost, expense, or claim arising from the services We provide pursuant to this Disclosure; (4) Your contact information, including e-mail and/or cell phone number, provided to Us is accurate and up to date, and You must notify Us of any inaccuracies or changes to Your contact information as soon as reasonably possible; (5) If You cannot access Your Communications, You must immediately notify Us so We can help identify the issue, or arrange to have the Communications delivered via alternative means; (6) You meet the above Hardware and Software requirements and can access information in the electronic form that We will use to provide Communications as stated above; and (7) We reserve the right to modify this Disclosure at any time and We will notify You electronically of such modification.